I.          Scope

1.1.      The present Terms and Conditions apply to all proposals, orders, purchases and other general operations whatever.   The sole fact of dealing with HL EVENT implies, on the part of the Client, their acceptance of the present Terms and Conditions and the abandonment of their own Terms and Conditions, if in existence these terms will in no case be binding on HL EVENT.  If the Client's Terms and Conditions were to contain a clause similar to the present clause, only the present Terms and Conditions would prevail. The present Terms and Conditions are applicable to all relations HL EVENT might have with the Client until notice of change is given.

1.2.     Any exemption from these present conditions requires prior written agreement from HL EVENT.

1.3.     Unless stipulated otherwise the present Terms and Conditions will apply to any alterations to packages marketed by HL EVENT.

1.4.     HL EVENT reserves the right to alter, at any time, the Terms and Conditions applicable to the packages they sell.

During the 15 business days prior to the coming into force of the new Terms and Conditions, HL EVENT will send all purchasers, by post or if necessary by email, the new Terms and Conditions.

The former Terms and Conditions will apply to all HL EVENT's contractual relationships with purchasers until the changes made come into force.

Any Client who does not wish to accept the new Terms and Conditions may cancel his or her contract in accordance with Article 3.4 of the present terms. By default the new Terms will be considered tacitly accepted.

II.         Definitions

The following terms will, in these present Terms and Conditions have the following meanings:

III.       Entering into a contract

3.1.     As soon as the offer, with a copy of the present Terms and Conditions enclosed, is received the Client is deemed to have accepted the said Terms and Conditions.

3.2.     The Client is required to send their booking form for the package by fax, email or using HL EVENT's on-line reservation form, indicating the requested day, the price per relevant person and the names of the persons taking part.

The booking form as signed by the Client is irrevocable and can only altered or cancelled taking into account the provisions outlined in articles 3.3 and 3.4 below.

Confirmation of the booking will be sent to the Client within 5 business days by HL EVENT by fax, by email or by sending an invoice (for deposit or full sum) that will re-state the reserved date and the total price. 

Without confirmation with the specified delay, the sale will not have taken place.

3.3.     Without prejudice to article 3.4., any alteration on the part of the Client of all or part of the booking as concerns modifications to the identity of persons taking part should, to be allowable, arrive at HL EVENT at the latest 4 weeks before the first day of the chosen event.  Any alteration requires the prior and express written agreement of HL EVENT.

3.4.     Any cancellation request emanating from the Client should be notified to HL EVENT, at the latest, 7 business days after the sales agreement.  Failing that, HL EVENT reserves the right to claim a cancellation fee, the amount of which will be equal to a percentage of the amount which would have been billed if the cancellation had not occurred and calculated as follows:

• 50% of the invoiced amount if the cancellation occurs between the 2nd and 3rd calendar week after the sale.
• 100% of the invoiced amount if the cancellation occurs after the 5th calendar week after the sale.

From the 1st April, in the case of a cancellation, all places invoiced by HL EVENT will need to be paid for at a rate of 100%.

In any event, if the booking is cancelled, HL EVENT reserves the right to dispose of the cancelled places.

The amount of the cancellation fee will be determined from the total value of the booking.

IV.      Prices and payment methods

4.1.     The price will vary depending on the date and is fixed per person.  

These prices will be included in the offer sent to the Client and will also be available on HL EVENT's web site (www.hlevent.com).

4.2.     Unless stated differently on the invoice, invoices are payable 30 days after the date of invoicing.

4.3.     Any delay in payment will automatically incur, without notice, an obligation on the part of the Client to pay interest at a rate of 10% pa on the sums owed, this being without prejudice to other damages that HL EVENT might claim.  In the case of the non-payment of the invoice when it becomes due and without the need to give notice, in addition to the interest mentioned above, the total sum invoiced will be increased by 10% with a minimum of 250 € as a fixed penalty figure.

4.4.     HL Event may ask for the whole payment, the payment of a deposit or deposits or direct payment by the client, especially if the booking is less than 12 weeks before the start of the chosen event, the Client is new, if HL EVENT has found from earlier contracts that the Client is one that does not pay on time or the Client is one who solvency seems uncertain or is unknown.

OR

4.4.     During the 7 days confirmation period the Client agrees to pay a minimum of 50% of the total price as shown in the confirmation as a deposit.  . The balance must be paid at the latest 12 weeks before the first day of the Internationaux de France de Tennis, unless there has been previous written agreement from HL EVENT.

V.        Liability

5.1.     Whatever the circumstances, HL EVENT cannot be held liable unless gross negligence can be proved, and the damages that the Client might claim cannot exceed the cost of the package owed to the Client as stipulated in the booking confirmation.

5.2     HL EVENT cannot be held liable if the services expected by virtue of these present Terms and Conditions and/or the offer addressed to the Client cannot be fulfilled, in whole or in part, for reasons that are independent of HL EVENT or beyond its control notably, and this list should not be considered exhaustive, cancellation of a match, fire, flood, strikes or other societal problems, fortuitous events, acts or omissions on the part of the Organiser of the Tournament and of any other parties to the event.  . This concerns especially the management of parking, the quality of the dinner served, the positions of the seats sold, the punctuality and frequency of official shuttles.

HL EVENT will not be liable either if the particular conditions detailed in the offer (for example choice of caterer) are not adhered to.

5.3.     Any claim for liability against HL EVENT must be made, at the latest, within 3 months of the date for which the Package was booked.  After this time HL EVENT is free of all liability and cannot be responsible for paying damages.

5.4.     HL EVENT will endeavour as far as possible to provide Clients the best service possible.

VI.     Notifications

All communications between the parties concerning the Contract should be in writing and addressed as follows:

(a)       for the attention of HL EVENT by post to its main place of business i.e. to Avenue Louise 479, 1050 Bruxelles, or by fax to the number shown on the offer and/or by email to the following address: henri@hlevent.com (to by completed).

(b)       and for the attention of SA HL INVEST, avenue Louise, 479, 1050 Bruxelles, Belgium.

VII.      Non-transferability

The Client may not cede all or part of his or her obligations resulting from these present Terms and Conditions and/or resulting from his or her acceptance of the booking without the express permission of HL EVENT.

VIII.     Non-performance sanctions

All sales, orders, offers, etc. will he avoided as of right, if the Client breaches any provisions contained in these Terms and Conditions without prejudice to any other claim for damages.

IX.       Autonomy

If one of the provisions of these present Terms and Conditions should be declared null and void or inapplicable by a competent legal authority, all other provisions will remain fully in force.

X.        Release

Without a written release, any abstention or delay by HL EVENT in enforcing its rights or to go to appeal by virtue of the Contract, the present Terms and Conditions or applicable law, in no case can be considered as a release on its own account.

XI.       Protection of personal data

11.1.   In line with the Law of the 8 December 1992 concerning the protection of private life with regard to the data processing of personal details, HL EVENT processes data on clients only when this processing is necessary for the correct fulfilment of the contract. for example:

(a)       as part of the fulfilment of the contract linking HL EVENT to the Client;
(b)       as part of the management of clients (notably as part of the sending out of invoices, recovering monies, the checking of invoices and in the case of litigation);
(c)       to study the market profile usage;
(d)       in order to undertake information campaigns or to advertise HL EVENT's activities and, more generally, by SA HL INVEST and its divisions. Any client who does not want to be contacted directly with information and offers may, at any time, ask, without charge, to be put on a list drawn up for this purpose by contacting SA HL INVEST.

11.2.   In accordance with the law of the 8 December 1992, the Client, when the contract is completed, has the right to consult and rectify any personal data that has been brought to the knowledge of HL EVENT.

He or she also has the right, without charge, to refuse any use of their personal data that might be used for direct marketing.

To exercise these rights, the Client needs to use the procedure laid down in the law of 8 December 1992.

11.3.   Personal data may be passed on by HL EVENT and, more generally, by SA HL EVENT to third parties and their partners, and the Client may obtain a list of these companies or persons by a simple request.

The personal data manager is Olivier Mangelinckx.

XII.      Miscellaneous provisions

Only the French, Dutch and English versions of these Terms and Conditions are authentic and have legal force.

XIII. Law applicable and courts with jurisdiction

13.1.   The present Terms and Conditions has well as all relations between HL EVENT and the Client are regulated, interpreted and executed in compliance with Belgian Law.

13.2.   If there is no amicable resolution, all disputes between HL EVENT and the Client will be settled exclusively by the Nivelles Tribunal de Commerce.